Last updated: September 19, 2025
Terms and Conditions
Welcome to Petivo ("we," "our," or "us"). By accessing or using our website withpetivo.com and related services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using Petivo, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you do not agree, please do not use our website or services.
2. Our Services
Petivo is a platform that helps pet owners find, compare, and book veterinary clinics.
We do not provide veterinary services directly.
All veterinary services are delivered by third-party clinics listed on our platform.
Information about clinics (including availability, pricing, and services) is provided by the clinics themselves or collected by Petivo.
3. Data Collection from Clinics
Petivo may collect and display publicly available information about veterinary clinics (such as name, address, contact details, services, and pricing) from public sources or directly from clinics
This information is used to create and maintain our clinic directory.
Clinics may contact us at ville@withpetivo.com to request updates, corrections, or removal of their information.
By appearing on Petivo, clinics acknowledge that their publicly available information may be listed, compared, or displayed to users.
4. User Responsibilities
When using Petivo, you agree to:
Provide accurate information when making inquiries or bookings.
Use the platform only for lawful purposes.
Not misuse the website or interfere with its operation.
5. Clinic Responsibilities
Veterinary clinics that officially join Petivo agree to:
Provide accurate, up-to-date information about their services.
Honor bookings made through the platform to the best of their ability.
Comply with local laws and regulations regarding veterinary practice.
6. Limitation of Liability
Petivo is not responsible for the quality of veterinary care provided by clinics.
We do not guarantee availability, pricing, or outcomes of treatments.
Users must contact clinics directly for medical emergencies.
7. Intellectual Property
All content, branding, and design on withpetivo.com are the property of Petivo and may not be copied, reproduced, or distributed without permission.
8. Privacy
Your personal information will be handled according to our Privacy Policy (separate page). By using Petivo, you consent to the collection and use of your data as described in that policy.
9. Changes to Terms
We may update these Terms from time to time. The updated version will be posted on this page with the "last updated" date.
10. Governing Law
These Terms are governed by the laws of Finland. Any disputes shall be resolved in the courts of Turku, Finland.
11. Contact Us
If you have any questions about these Terms, please contact us:
Company: Petivo
Contact person: Ville Pekkarinen
Email: ville@withpetivo.com
Website: www.withpetivo.com